Description of a situation
[what happened? Don’t make judgements yet, just describe the situation]
What was good about the situation?
What were your reactions and feelings?
... and what could have been better?
Analysis
[what sense can you make of the situation? What was really going on? Are there patterns or themes emerging? Bring ideas from other experiences to inform this analysis]
Conclusions (specific)
[what can be concluded about your own specific, unique, personal situation or way of working?]
Conclusions (general)
[what can be concluded in a general sense from these experiences and analyses you have undertaken?]
Personal action plan from this situation
[what are you going to do differently in this type of situation next time? What steps are you going to take on the basis of what you have learnt?]